Inn Policies:
HHI is a SMOKE FREE establishment. (We do have designated “smoking areas” outside.) Please be courteous and respectful of our home. We ask that you dispose of the remnants safely into a trash bin or ashtray.
** HHI reserves the right to change room assignments on any Single- or two-night reservations at anytime to a comparable room of equal value to help us better accommodate all guests.
ROOM DEPOSITS:
For a 1- or 2-night stay- One night’s deposit is required with your reservation.
*A $15 surcharge will be applied to all one-night only stays*
For 3 or more nights – Half the total cost of your stay will be required as a deposit to hold the reservation.
*Booking and Cancellations*
- Cancellations made by guests who purchased the optional Travel Protection MUST BE MADE THROUGH THE LINK PROVIDED in the confirmation email. It is a third-party provider and must be handled through them. We cannot make this cancellation or refund you from the Inn.
*RESERVATIONS made through 3rd PARTIES i.e., Booking.com, Expedia, Hotels.com etc. are non-refundable at any point or for any reason.
- Cancellations made within (10) days of arrival date (12:00 a.m.): no refunds or future credits issued.
- Cancellations made within (11- 30) days of arrival date (12:00 a.m.): no refund, however, we will forward your reservation to another date (one time offer) , within one-year from the original date – $45.00 reschedule fee (due at time of cancellation).
- Cancellations made (31+) days prior to arrival date (12:00 a.m.): a $45.00 cancellation fee applies with the remainder refunded OR rescheduled ($35.00 fee).
- Cancellation of group bookings of Three (3) or more guest suites or whole house bookings are non-refundable and non-transferrable at any time. See Wedding proposal for wedding cancelation or reschedule policy.
- Holiday cancelations (Day of and +/- 2days on either side of major holidays) supersede all other cancellation policies are non-refundable at any time and non-transferrable.
OTHER ITEMS
We have complimentary Wi-Fi. *** All rooms have hair dryers. Irons and ironing boards are also available.